Resident Engagement Practices Typology

ReThink Health interviewed a diverse group of more than 50 stakeholders to hear first-hand their goals, methodologies, challenges, and successes when engaging residents. These stakeholders included representatives from hospital systems, philanthropy, community-based organizations, public health departments, insurers, and resident leaders themselves. Not surprisingly, we found that there is no single best way to involve residents and that practices and outcomes varied depending on the type of stakeholder, their capacity, and support from their leadership.

Using the findings from these interviews, we have created a Resident Engagement Practices Typology and classified the practices based on the three outcomes that partnerships or other organizations could actually achieve. Click the Typology to explore these three outcomes and the importance of balancing them.